Refund policy

At IK Fashion, we offer a 7-day return policy, meaning you have 7 days from the date of receiving your order to request a return.

To qualify for a return, the item must be in its original condition — unworn, unused, with tags attached, and in the original packaging. A valid receipt or proof of purchase is also required.

To initiate a return, please email us at info@ikfashion.pk. Once your return request is approved, we will provide you with a return shipping label along with instructions on how and where to send your package. Please note, any items returned without prior approval will not be accepted.

For any return-related questions, feel free to contact us anytime at info@ikfashion.pk.

. Damages and issues

Kindly inspect your order upon delivery and contact us right away if you receive a defective, damaged, or incorrect item. This allows us to review the issue promptly and resolve it for you.

Exceptions / non-returnable items

Please note that certain items are not eligible for return. These include perishable goods (like food, flowers, or plants), custom-made or personalized products, and personal care items (such as beauty products). Additionally, we do not accept returns on hazardous materials, flammable liquids, or gases. If you have any questions or concerns about whether your item qualifies for a return, feel free to contact us.

Please be aware that sale items and gift cards are non-returnable.

Exchanges

The quickest way to get your desired item is to return the product you have. Once your return is approved, you can place a separate order for the new item.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If your refund is approved, it will be processed automatically to your original payment method. Please note that it may take some time for your bank or credit card provider to process and reflect the refund on your account.